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Privacy Policy

Last Updated: November 1, 2025

1. Introduction

Welcome to SignalSage ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered trading signal application and related services.

2. Information We Collect

2.1 Personal Information

  • Account information (name, email address, password)
  • Profile information (trading experience level, preferences)
  • Subscription and payment information
  • Communication data (support tickets, feedback)

2.2 Trading Data

  • Trading journal entries and performance metrics
  • Trading mode preferences (scalping, day trading, swing, position)
  • Asset preferences (commodities, indices, forex)
  • Psychology check-in responses and emotional state data
  • Signal interactions and trade outcomes (if logged)

2.3 Technical Data

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, features used, time spent)
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use your information to:

  • Provide and maintain our trading signal and psychology coaching services
  • Generate personalized AI trading signals and recommendations
  • Deliver psychology coaching and overtrading prevention features
  • Process your subscription and payments
  • Send you service updates, notifications, and promotional materials (with your consent)
  • Analyze usage patterns to improve our algorithms and services
  • Detect and prevent fraud, security issues, and technical problems
  • Comply with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

  • Service Providers: Payment processors, cloud hosting, analytics services
  • Legal Requirements: When required by law, court order, or government regulation
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you explicitly authorize us to share information

5. Data Security

We implement industry-standard security measures to protect your information, including encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate or incomplete data
  • Request deletion of your data (subject to legal obligations)
  • Object to or restrict certain processing activities
  • Export your data in a portable format
  • Withdraw consent at any time

To exercise these rights, contact us at [email protected]

7. Data Retention

We retain your personal data for as long as necessary to provide our services and comply with legal obligations. Trading journal data is retained until you request deletion. Inactive accounts may be deleted after 2 years of inactivity.

8. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can control cookie preferences through your browser settings, though some features may not function properly if cookies are disabled.

9. Third-Party Links

Our service may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. Children's Privacy

SignalSage is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy.

12. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of SignalSage after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions or concerns about this privacy policy or our data practices, please contact us at: